Legal

Terms and Conditions

The terms that govern your use of digigrowthlab.com and any work you do with Digi Growth Lab.Effective date: 27 July 2025

Welcome to Digi Growth Lab. By visiting digigrowthlab.com or working with us on any project, you agree to the terms set out below. Please read them carefully. If you do not agree with any part of these terms, you are free to stop using the site or discontinue our services at any time.

In these terms, "we", "us", and "our" refer to Digi Growth Lab. "You" and "your" refer to the visitor of this website or the client using our services.

Effective date:

01

General Terms

Digi Growth Lab is a digital marketing agency based in Ahmedabad, Gujarat, India. All work we take on, across SEO, PPC management, social media marketing, web development, and creative and design, is carried out from our office in India.

Our standard working hours are Monday to Friday, 10:00 AM to 6:30 PM IST. We remain closed on Sundays, alternate Saturdays, and all public holidays observed in Gujarat and across India. Requests received outside working hours are addressed on the next working day.

02

Use of the Site

You are welcome to browse our website free of charge. Any cost of the internet connection you use to access the site is your responsibility.

The content on this website is provided for general information only. We may add, change, or remove content at any time without notice. While we make every effort to keep the information accurate and current, we do not guarantee that it is complete, error free, or suitable for any specific purpose.

We may suspend, restrict, or withdraw access to all or part of the site at any time. We cannot promise that the site will always be available or free from technical faults, and we will not be held responsible if it is unavailable at any point.

You agree not to use the site in any way that is unlawful, harmful, or that could damage, disable, or interfere with the site or its normal working.

03

Privacy

When you contact us, request a proposal, or fill in a form on this site, you share certain personal details with us, such as your name, email address, phone number, and company information. How we collect, use, and protect this information is explained in our Privacy Policy, which forms part of these terms. We encourage you to read it alongside this page.

You can view our Privacy Policy for full details.

04

Our Services

We provide digital marketing and related services as agreed with each client through a proposal, quotation, or signed agreement. The specific scope, timelines, and deliverables for any engagement are defined in that agreement and take priority over the general information shown on this website.

Digital marketing results depend on many factors that sit outside our control, such as search engine algorithms, advertising platform policies, market conditions, and competitor activity. Because of this, we do not guarantee any specific ranking, traffic volume, lead count, or revenue figure unless it is stated in writing in a signed agreement.

05

Client Responsibilities

To help us deliver good work, you agree to provide accurate information, timely approvals, and any access, content, or materials we reasonably need to carry out the project. Delays in providing these may affect timelines, and we will not be responsible for such delays.

You confirm that any content, logos, images, or materials you share with us are yours to use or that you hold the right to use them. You are responsible for making sure your business and its activities follow the laws that apply to you.

06

Confidentiality

During an engagement, both sides may share business information that is not public, such as strategies, account data, pricing, or internal plans. We agree to keep any such information you share with us confidential and to use it only for the purpose of delivering the agreed work. We ask that you treat our proposals, methods, and materials with the same care. This does not apply to information that is already public, or that either side is required to share by law.

07

Payments

Fees, payment schedules, and billing cycles are set out in the proposal or agreement for each engagement. Unless stated otherwise, invoices are due within the timeframe mentioned on the invoice. We may pause or stop work on a project where payments are overdue.

08

Refunds

Refunds, where they apply, follow the terms of the signed agreement for your engagement. Because much of our work involves time, effort, and third party spends that are committed as a project moves forward, fees for work already carried out are generally non refundable. Any specific refund terms for your project are set out in your agreement.

09

Termination and Cancellation

Either side may end an engagement by giving written notice, as set out in the agreement for that project. If no notice period is mentioned, we ask for reasonable notice in writing. On termination, you agree to pay for all work completed and any costs committed up to that date. Any materials, access, or accounts shared for the project should be returned or revoked by both sides once the work ends. We may also pause or end a project where these terms are breached or payments remain overdue.

10

Third Party Platforms and Tools

Our services often involve third party platforms such as search engines, advertising networks, analytics tools, and social media channels. These platforms have their own terms, policies, and pricing, which are outside our control. We are not responsible for changes they make, or for any action they take on your accounts, including suspension or removal of ads or listings.

12

Intellectual Property

All content on this website, including text, graphics, logos, layout, and design, belongs to Digi Growth Lab or is used with permission, and is protected by copyright and other intellectual property laws. All brand names and logos shown on the site are the property of their respective owners.

You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from this site without our prior written consent. Work we create for a client is governed by the terms of that client's agreement.

We respect the intellectual property of others. If you believe any material on our site infringes your rights, please contact us at sales@digigrowthlab.com and we will look into it.

13

Disclaimer and Limitation of Liability

This website and its content are provided on an "as is" basis without any warranties of any kind, whether stated or implied. To the extent permitted by law, we will not be liable for any indirect or consequential loss, loss of profit, loss of data, or loss of business arising from the use of this website or our services.

Nothing in these terms limits any liability that cannot be limited under applicable law.

14

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with a revised date. Continuing to use the site after changes are posted means you accept the updated terms.

15

Governing Law

These terms are governed by the laws of India. Any dispute arising out of or relating to these terms or the use of this website will be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

16

Contact Us

If you have any questions about these terms, you can reach us at:

Digi Growth Lab

Ahmedabad, India

Email: sales@digigrowthlab.com